FAQ

What does a Pagup diagnostic look like?

The diagnostic is a structured framing session of 30 to 60 minutes that produces a clear reading of your situation, assets and intervention priorities.

  • faq

The diagnostic is not a technical audit or an automated report. It is a structured framing session, conducted live, whose objective is to produce a usable reading of your situation.

Format and duration

The session lasts between 30 and 60 minutes, depending on the complexity of the context. It takes place over video call. You then receive a written summary with findings, identified priorities and a trajectory recommendation.

Who should participate

Ideally, the person who makes decisions about the digital presence. If you work with a marketing team, a technical lead or an agency partner, their presence is useful but not required.

What you leave with

  • a clear reading of your existing assets and their condition;
  • identification of structural problems (not just visible symptoms);
  • an intervention hierarchy adapted to your context;
  • a recommendation on the type of engagement to consider, if appropriate.

The diagnostic may be sufficient on its own or lead to a broader workstream. In all cases, it serves to prevent a false start.

To request a diagnostic, visit the diagnostic page or learn about the strategic digital readability diagnostic.